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Your satisfaction is important to us!
The quality and craftsmanship is always top quality, and we guarantee the value of our products.
All watches come with a 30 day warranty from the date of purchase.
This warranty covers the movement on the watch and day/date mechanism (if applicable) only, repairs and labors where applicable.
It does not cover any damage from customer abuse, normal wear and tear, or damage done to the stem or clasps. We cannot be held responsible for damage done to the stem (crown), glass or clasps, or for parts that you lost.
PROTECT YOUR INVESTMENT!
EXTEND FOR 2 YEARS WARRANTY!
We, in finereplicawatch.com stand behind our products. That is why we offer you one of the most extensive warranties available:
Our warranty is the only one covers manufacturer's defects!| Features | 2 Year Extended Warranty |
|---|
| Manufacturers Defect | YES | | Satisfaction Guarantee replacement | 7 Days |
Free replacement on unrepairable | YES | | Priority repair turnaround (1-2 weeks) |
YES |
Our Warranty does NOT cover the following:
Manufacturers` defects are covered under warranty. This does not include water damage, intentional damage, or general wear and tear (such as scratches, fading of the gold, etc.). Although the watches are water-resistant to a certain degree, we suggest keeping it away from water whenever possible, and make sure the crown is always screwed in tight so moisture does not get in.
Although the gold plating is very thick, we cannot determine how you will wear the watch. Therefore the plating of the gold or silver is not covered by the warranty.
Watches cannot be tampered with in any way. All watch cases are installed with a tamper-proof seal. If you open up the watchcase and the seal is broken, all return policies are void for the watch. Please do not have any other jewelers work on the watch or open it up.
If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same value.
Please do not insure your return. Send USPS with delivery confirmation only, as this is traceable.
Intentional crown/stem damages are not covered. In most cases, crown/stem damages results from the customer pulling extremely hard at the stem, thus jamming the movement. However, if the crown/stem damage is due to a manufacturers' defect, we will gladly repair/replace your product.
The product is subject to final inspection before it is repaired/exchanged.
Lost or stolen parts.
Damage due to personal misuse or negligence.
Minor time differences, such as losing or gaining a few minutes of time.
Acceptance
By purchasing any of our items, you acknowledge reading and accepting these Terms and Conditions and you represent, warrant and agree that you are not in violation of our terms of use listed on this page. You further agree that, should you violate any of these terms you will cause us damages equal to or greater than the amount of your current purchase, which will be forfeited.
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